I would sincerely like to thank Dr. Ilias for all the personal help he rendered to my dad during his admittance recently to Penang General Hospital. Dr. Ilias is very caring and I can clearly see the compassion he has towards his patients. I am blessed to have met such a wonderfully kind physician. He is very polite and ever ready to assist me whenever I approached him for information or complain. Complain was the first that I went to him for. Well, it was unfortunate that I had a bad experience with a nurse in ward C5, Suriawati bt Jusoff. She was as presumed by my brother was trying to pass off her duty to the next shift. I approached her for help when my dad made a mess in his diaper. But I was snubbed at and she told me to ask my maid to clean up instead. The irony was that she did not even fed my dad his morning medication. She expected a stroke patient to get up and take the medicine by himself???? How well trained she was!!
So I was agitated by her ways and decided to take courage to speak to dear Dr. Ilias. He was very attentive though I can see that he was having some other work in his hands. And he apologized for the misbehavior of the nurse.
No matter how busy he is, he would stop work and attend to my questions. This dear doctor will have a very good future ahead of him. May God bless him forever and may he be blessed with a good future as a dedicated physician.
Thanks again Dr. Ilias.... YOU ARE THE BEST.
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3 comments:
Nancy, i've been on and off to GH. So i understand your situation. Actualy the doctors are more helpful than those nurse but still you can't expect the doctors to change your dad diapers rite? If Dr. Ilias is the specialist doctor for that particular ward maybe the nurse will obey him but he was jus a trainee doctor, tehn you complain to him oso no use. I suggest you complain to the C5 sister (head of nurse) will be more effective.
Well, it was effective....cos the dear doc did talk to the nurse. After that situation there were better. The doctor did ask for feedbacks after the incident and since I was satisfied, I told him that all is well and that things were better then. And of course, I did not ask the poor doctor to change the diapers for my dad. Joze, you may have misunderstood me. Please read again what i wrote.
Dear Nancy,
A friend of mine forwarded me this link. I'm quite surprised to see it. Thanks for the compliment. How r things with you?
Ilias
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